Call the chimney sweep company and provide your name, address, and phone number.

Describe the issue with your chimney or fireplace and provide any additional information that may be helpful.

The technician will arrive at your location at the scheduled time and assess the condition of your chimney.

Once the technician has identified any issues, they will provide you with an estimate for the chimney sweep service needed.

Once the chimney sweep service is complete, the technician will test your chimney to ensure that it is functioning properly.

The chimney sweep company will provide you with a warranty for their work and answer any questions you may have.